[Depth] Exploration and Thinking of "Medical + Internet"

This is not only a revolution brought about by technology, but also a revolution of ideas. The innovation of thinking and mode is more important. Many existing systems and processes in the medical industry in China were established without the information and Internet. If you feel the impact of the Internet, if you can boldly abandon the old ideas and the constraints of the system, truly "under the Internet conditions." "To think about problems and solve problems, we will do a great job. The healthy dreams of Chinese citizens will also be lifted more vigorously.

I. "Internet +" and hospital model innovation

China's public hospitals live in the old system. Many of the processes carry traces of the industrialization era and the planned economic system. They are left with internal processes as the center, focusing on high-efficiency ills, heavy management, heavy technology, and tangible. But light service, light and invisible, extensive management, high operating costs and low efficiency. Some of the current attempts at "Internet +" actually rely on Internet thinking and technology to solve these "pain points" of reality in order to maximize the satisfaction of patients' needs.

1. More humanized and comprehensive patient service model

In the past, when a patient walked into a hospital, high-quality diagnosis and treatment could meet the needs. But today, medical institutions must consider the cost of patients' medical treatment not only money, but also include time, energy and physical strength. The establishment of multi-channel appointment mode, real-name medical treatment mode, self-service machine service mode and multi-channel pre-existing and settlement mode in the First Hospital of Wenyi Hospital is to replace the traditional non-medical procedures such as registration and payment through information-based human-oriented process reengineering and resource reorganization. , cancel the link that is of no value to the patient.

While improving service efficiency, it also saves costs for the hospital. In the self-service service application of the First Hospital of Wenyi Hospital, due to the launching mode of launching machines, providing personnel and other follow-up support by many banks, the hospital not only saves more than 100 people, but also more than 100 doctors. It also gives patients a more convenient service, which is also a good example of a machine instead of human.

But the role of "Internet +" is not just a simple medical process reengineering process, its essence is a more humane service model, which is also its vitality. In the past, medical treatment was often a “single hammer sale”. With the Internet, we have realized a full and comprehensive patient care, and developed an out-of-hospital care system that combines doctor-patient communication, medical consultation, patient associations, and satisfaction evaluation. The application of desktop cloud systems and mobile phone clinics, as well as doctor's electronic business cards, have greatly narrowed the distance between hospitals and patients. In the near future, the “continuous collaborative medical care” of medical institutions facing the same patient will become a normal state of new medical services.

2. More efficient, more economical, and supervisable management model

Undoubtedly, the application of information technology including the Internet in outpatient, surgery, anesthesia, pathology, testing, radiation and other processes has created a more complete, refined and detailed "safety net" for patients. For example, the information system can track who the sterilization kit and equipment are packaged, who disinfects, who receives it, and which patient to use. Once problems arise, they can be held accountable, which makes hospital management more standardized and medical quality more secure.

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